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	<title>Maine Creative Services &#187; NY Times</title>
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	<description>Affordable web design and SEO copywriting for small business</description>
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		<title>The most powerful form of advertising&#8230;</title>
		<link>http://www.mainecreative.com/the-most-powerful-form-of-advertising</link>
		<comments>http://www.mainecreative.com/the-most-powerful-form-of-advertising#comments</comments>
		<pubDate>Tue, 25 Nov 2008 14:47:10 +0000</pubDate>
		<dc:creator>Tom McKay</dc:creator>
				<category><![CDATA[advertising]]></category>
		<category><![CDATA[attract customers]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[David Carr]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[innovation]]></category>
		<category><![CDATA[NY Times]]></category>
		<category><![CDATA[video chat]]></category>

		<guid isPermaLink="false">http://www.attract-more-customers.com/?p=293</guid>
		<description><![CDATA[The most powerful form of advertising is being exceptional, says a technologist quoted in Sunday&#8217;s NY Times. He&#8217;s talking about Google, of course, by far the most innovative and exceptional company of the past decade. Columnist David Carr&#8217;s love letter to the search giant rhapsodizes about the quality and ease of use of company&#8217;s many ...]]></description>
			<content:encoded><![CDATA[<p>The most powerful form of advertising is being exceptional, says a technologist quoted in Sunday&#8217;s <a href="http://www.nytimes.com/2008/11/24/business/media/24carr.html?ref=technology" target="_blank">NY Times</a>. He&#8217;s talking about Google, of course, by far the most innovative and exceptional company of the past decade.</p>
<p>Columnist David Carr&#8217;s love letter to the search giant rhapsodizes about the quality and ease of use of company&#8217;s many free web apps, especially the latest, Google Video Chat. And about how hard they are to resist.</p>
<p>(Aside: Reading Carr&#8217;s piece is almost like watching someone slip into drug addiction. Like most of us, Carr started with the &#8220;gateway drug,&#8221; Google Search. Then came some harmless experimentation with Gmail &#8212; and the boy was hooked. After that it was an easy descent into Google Calendar, Maps, even the hard stuff like Google Reader&#8230;)</p>
<p>One familiar aspect of Carr&#8217;s piece was his worry that he might someday regret giving up so much personal information to Google. I certainly share his concern. But this is a marketing blog, and Carr&#8217;s most cogent observation was about Google&#8217;s marketing &#8212; or rather, the lack of it.</p>
<blockquote><p>Take video chat. Many other companies would take that kind of quantum leap and shout it from the rooftops, but Google just did a smallish blog post about the new feature and left it at that. “We have a philosophy that our products should speak for themselves,” said Jeff Huber, senior vice president for engineering at Google. &#8220;We tend not to make a lot of noise.&#8221;</p></blockquote>
<p>That&#8217;s for sure. When was the last time you saw an ad for Google? Probably never. Compare that to the extensive advertising for Microsoft and Apple. Why the difference? Carr says &#8220;Google’s Web platform, in all of its high-functioning glory, is also its marketing.&#8221;</p>
<p>Bottom line: If you&#8217;re exceptional, you don&#8217;t need much marketing. The word always gets out. Of course, most companies are <em><strong>not </strong></em>exceptional, unfortunately. Not even Apple and Microsoft. Which keeps people like me in business.</p>
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