• “One-shot customer acquisition promotions are going the way of the dinosaurs.
• “Bombastic ‘big promise’ or USP headlines don’t work as well.
• “High-octane sales copy is losing its power.”

Does this mean the outrageous promises, hard sell and hype are finally ending? We can only hope.

It’s good to hear a giant in old-time, hard-sell copywriting finally say what consumers already know. Today’s shoppers — of any age — are more savvy and more cynical than ever. They don’t fall for that old BS anymore. The credibility of media, marketers, corporations and small biz stands near zero when a prospect first catches your scent. That is especially true in email marketing and your website.

Bottom line: They don’t believe what you say. That’s why a good copywriter is so important. It’s up to the copy, the content, your message, to lift your credibility above zero. It’s all about what you say, and how you say it. That’s why, online or off, a good copywriter is worth his weight in gold.

There’s a better way.

Instead of promising the moon, take it slow. Let prospects get to know you first. You don’t propose on the first date, right? So don’t try to close the deal immediately either. In fact, don’t “sell” at all. Not at first. Instead, offer them your help — no strings attached. Give before you ask for anything in return.

Swallow hard and start giving away your secrets. Your best stuff. (Not all of it, of course.) Free information is only appreciated if it’s new and valuable, not more of the same old stuff they’ve heard a hundred times before. Offer them free samples of your product. A free trial period of your service.

Build a new marketing strategy around this concept: stop selling, start giving. Call it “Golden Rule” Marketing. When it’s well executed, it overcomes cynicism, reduces skepticism and raises credibility.

People don’t like to buy from strangers. Unless it’s some kind of emergency, they prefer to get to know, like and trust you first. Guess what? That’s actually better for you, too. Why?

Once you let prospects get familiar with you and your offerings, it is much easier to gently move them along to the next step (touchpoint) in the sales cycle. The more you share, they more they’ll care. That strengthens your relationship, and over the long term it’s much more likely to lead to a long-term relationship, enthusiastic referrals and a booming business.

Need help planning and executing your “Golden Rule” marketing plan? Let’s talk. Want to get to know me better first? Smart move! Sign up for my free newsletter (see form above), follow me on Twitter and/or let’s connect on LinkedIn.

In difficult economic times like these, she says, your marketing should focus on trying to change customer behavior, not their attitudes.

“Contrary to what most people think, behavior is easier to change than attitudes. It is easier to convince you to eat a Big Mac than convince you that a Big Mac is a good thing to eat. It is easier to convince you to go to Las Vegas than to convince you that going to Las Vegas is a smart thing to do.”

How can you woo them your way? With a good deal, a special offer, a service enhancement, innovation or new benefit. As always, focus on differentiating your product, service or company in a meaningful way.

Photo by ralphbijker

How can he afford it? Distributors in southern Europe have been so desperate to get cars off their lots that they were selling them at huge discounts.

From a marketing standpoint, two-for-one is far better than simply cutting the price of the first car. Helps alleviate overcrowding on the lot, too. And all the publicity he’s getting for this stunt doesn’t hurt, either.

But is it working?

Cardoen’s eight showrooms had seen more than 10 times their usual number of visitors since the promotion began. “People have been coming in from all over Belgium and abroad,” said Cardoen’s Commercial Director Ivo Willems.

So people are coming in to kick the tires, and maybe stare at the crazy person who’s giving away free cars. But are they actually buying any? Um, not yet. Willems admits they’ve yet to see an impact on sales.

But at least they’re trying something new. And wisely using free publicity to spread the word. How is your business coping with the economic crisis?

For almost four years, Steve has been writing about “personal development for smart people” and posting the articles on his blog. Today, his first book is among Amazon’s Top 100 in sales — three months before its release!

“It currently has a sales rank of 94. It also sits at #13 in the self-help category, #4 in the personal transformation category, and #5 in the motivational category. Those rankings are adjusted hourly, so they may be different by the time you read this.”

Steve has posted about 700 articles. That’s it. No outside promotion or advertising. Just quality content and word of mouth buzz, which have generated an incredible number of incoming links. Even his Google pagerank is a modest 4.

Not only has his writing attracted a publisher, Hay House, (yes, they came to him), but Steve claims the advertising and affiliate links on his blog earn him over $10,000 a month income.

It’s not the mere fact that he’s writing that has brought him this success. It’s the quality of his material.

Expect to see it a lot of them this summer, before they fade away by Labor Day, says a marketing professor at at Carnegie Mellon University’s Tepper School of Business.

But why bother with gas cards at all? Why not just take $50 off the product price, or give customers the cash as a rebate instead? After all, money is money, right? Shouldn’t consumers be just as excited about a $50 discount as a $50 gas card?

Aha, that’s where the psychology of marketing comes in! Any copywriter worth his thesaurus knows that buying decisions are primarily driven by emotion, not logic, no matter how we try to convince ourselves otherwise. Suzanne Shu, a marketing professor at the UCLA Anderson School of Management, says:

“The more (a) purchase feels discretionary, like staying at a luxury hotel, the more the gas cards have impact because people can use them to justify something they might not do otherwise.”

So if you’re thinking of going down the “free gas” road for your next promotion, just remember those roads are going to get pretty congested. Link

photo credit: pixelnaiad