E-mail is a great, even essential, way to attract customers and communicate with employees, vendors and partners. But as I said in yesterday’s post e-mail can be dangerous when you’re angry, upset or even just trying to be funny. Why? E-mail is simply not very good at conveying the emotions behind your message — so […]
Category Archives: email
Angry e-mails? Put them in your notebook instead.
Don’t write e-mails when you’re angry, suggests AOL Consumer Adviser Regina Lewis (link). Count to ten and clear your head before firing off an angry response. This is especially true when dealing with customers, but it can be just as risky with coworkers and bosses. That’s a great policy, but it doesn’t really help you […]