What you can learn from Toyota's success

Toyota didn’t get to be the world’s largest auto manufacturer by ignoring the details. Its kaizen (continuous improvement) approach can teach any organization a lot about quality, productivity and taking care of business. The two main pillars of Toyota’s approach boil down to: 1) respect for people and 2) continuous improvement; constant and never-ending improvement […]

E-commerce is booming (except for downloads)

E-commerce is still booming, says a new Forrester Research study, and the best is still ahead. Online shopping is charging “full steam ahead,” according to the study, and is still years away from saturation. Double-digit growth will continue for several more years, says Forrester. But wait — that good news doesn’t apply to sites selling […]

Do right by your customers — and the environment

One “secret” of business success is doing what’s best for your customers, even if it’s not immediately (or ever) in the best interest of your company. Nokia has announced an initiative that will benefit users of their mobile phones — and even green up the planet a bit. The cell phone maker will soon roll […]

Campbell's canned food drive: "Cause" for cynicism?

The 15th annual Stamp Out Hunger canned food drive is tomorrow (5/15). The idea is for us to go to the store, buy some canned food, then leave it in our mailboxes tomorrow. About 230,000 USPS letter carriers in more than 10,000 communities will collect donations and haul them to local food banks, where they […]