For the second year in a row, Continental Airlines has the most satisfied customers among domestic carriers, according to the latest J.D. Power and Associates 2007 North America Airline Satisfaction Study. It finished 24 points ahead of Delta, its nearest rival, for customer satisfaction among traditional network carriers in North America. It is the second […]
Yearly Archives: 2007
Outrageous bank fees jump the shark
First, Sun State Credit Union in Gainesville started charging customers two bucks if they had the gall to enter one of their branches more than four times a month. (Heaven forbid you actually encourage customers to come in and give you their money.) Sun State may also fine you $2 if you don’t have your […]
Happy Father's Day
To all the dads out there… … from all your sons and daughters. Thanks!
Money for nothing, Web browsers for free
Update to yesterday’s post and also an earlier one about Apple’s new version of Safari for Windows. Why would Apple develop a product for Windows? Aren’t they arch rivals and bitter enemies? Gossip is flying that Apply did it just for the (gasp!) money. Can it be true? What would the shareholders say? 😉 Apple […]
Confirmed: I'm not crazy
Safari for Windows is supposed to be faster than either Microsoft’s IE or open-source Firefox. Steve Jobs says it’s faster, so it must be true, right? But that certainly wasn’t my experience. I found it much slower to boot and to load pages. (See the original post here.) And now Wired has run some comparative […]
Imus petition, rally, and a "fake Don Imus blog"
Imus in the Morning used to promote itself as “This ain’t your mother’s morning show.” Actually, it turns out, it is. And your grandmother’s too. The comments I’ve received suggest that Imus fans are not predominantly male, as one might have expected. There are lots of females, too, as young as college age and extending […]
Imus supporters: young, old, loud, proud
Don Imus and his abrupt (and unfair) ouster from the airwaves continues to stir passionate comments. 100% of the comments I got support the I-Dude, mostly in passionate terms. (Where are the others? The witch hunters and haters? Maybe they’re busy hounding other public figures.) While the sample was tiny — OK, infinitesimal — the […]