How to Overcome Customer Cynicism

Sick of hype and hard sell? Good news. The Marketing Gurus seem to be catching on. Famed copywriter Clayton Makepeace just wrote an article that confirms what I (and others) have been saying for years: “Everything you think you know about attracting new customers and writing to existing customers is quickly becoming obsolete.” For example: […]

And a sprig of humbug in your eggnog…

Had enough of “Christmas Creep?” You know, the annual broadening of the Holiday Buying Season, the mistletoe appearing in stores before the foliage has even turned crimson (that’s after Halloween merchandise suddenly appears around the 4th of July). Across the pond in the U.K., the Movement for the Containment of Christmas is fighting back against […]

Deciphering auto dealers' promises

Ever wonder how your local car dealers can afford to make promises like these? “Zero-percent financing! Drive it away for just $189 a month! We’ll give you $4000 for your old car, even if you have to tow it in! And (my personal favorite) below-invoice prices!” Can dealers really afford to make such extravagant promises? […]